Shipping & Delivery Policy

Effective Date: 01/06/2025
Last Updated: 11/08/2025

At MJ Tech Solutions, we aim to ensure prompt and secure delivery of all products and services you purchase from us. This policy explains how we handle shipping and digital delivery.

1. Digital Products (Antivirus Licenses & Software)

  • Most antivirus products are delivered electronically to the email address you provide during checkout.

  • Delivery is typically completed within 1–6 hours of order confirmation but may take up to 24 hours in rare cases.

  • The delivery email will include your license key, activation instructions, and download link (if applicable).

  • Please check your spam/junk folder if you do not receive the email in your inbox.

2. Physical Products (If Applicable)

  • Physical products are shipped via trusted courier partners.

  • Estimated delivery time: 3–7 business days within India and 7–15 business days for international shipments.

  • Shipping charges (if any) will be displayed at checkout before you confirm your order.

3. Shipping Confirmation

  • For physical items, you will receive a tracking number once the order has been dispatched.

  • For digital items, the order confirmation email serves as your delivery notification.

4. Delivery Issues

  • If you do not receive your digital product within 24 hours, contact our support team.

  • For physical orders, if the package is delayed, lost, or damaged, please notify us immediately so we can resolve the issue with our shipping partner.

5. Incorrect Address

  • Customers are responsible for providing an accurate shipping address.

  • We are not liable for delays or losses caused by incorrect or incomplete addresses provided at checkout.

6. Contact for Delivery Support

MJ Tech Solutions
Wangoi Makha Leikai, Wangoi Sub Division, Imphal West, Manipur 795009, India
Phone: +1 (866) 558 2197
Email: support@mjtechsolutions.sbs